Contact Us

We’d love to hear from you! Whether you have a question about an order, need help choosing the right product, or want to give feedback — our friendly team at BOXSTAR is here to help.

Email: boxstar.store@gmail.com
Response time: We reply to emails within 24 hours (Mon–Sat).
Customer support hours: 10:00 AM — 7:00 PM IST, Monday to Saturday.

Chat with us (WhatsApp)

For faster support, message us on WhatsApp: [Add your WhatsApp number here]
(Click to chat — available during support hours)

Order & Shipping Enquiries

If your question is about an existing order, please include:

• Order number

• Name used to place the order

• Registered email or phone number

This helps us find your order quickly and get back to you faster.

Returns, Refunds & Replacements

For returns or damaged/wrong items, email us at boxstar.store@gmail.com with:

• Photos of the product and packaging

• Order number

• Brief description of the issue

We’ll respond with next steps within 24 hours and arrange a free replacement or refund as needed. You can also visit our Returns & Refunds page: [link to Returns page]

Business & Partnership Inquiries

Want to work with BOXSTAR (supplier, influencer, PR)? Email us at boxstar.store@gmail.com with the subject: Partnership Inquiry and a short note about your proposal.

Visit / Corporate Address

(If you have a physical address, add it here.)
BOXSTAR
[Street address line 1]
[City, State — PIN code]
Please note: Our office is not a retail storefront. For returns, follow the instructions on the Returns page or contact support.

Follow Us

Stay updated on new collections and offers:

• Instagram: [@boxstar]

• Facebook: [Boxstar]

• YouTube: [Boxstar]
  (Replace with your actual social links.)